HR Interview Series: Kerri Smyth
Published on: 12/02/2026
Issues Covered:
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Kerri Smyth

Position & Organisation: People Business Partner, Kukoon

Remit: Ireland (All Island)

Number of Employees: 60-70

 

Give us an idea about your early life and career: 

When I was in school, languages were my thing. I studied French and Spanish to A-Level and I went on to study International Business with French at Queen's University, Belfast. In my third year, I secured an internship at EY in Luxembourg in a Recruitment role and ended up loving it. So, when it came around to looking for a job after graduation, I focused on recruitment and found a job in a French tech start-up in London. 

After a year in London learning the ropes of tech recruitment, I moved to Paris in November 2020 - which had been a dream of mine for a long time. I ended up working in Paris for four and a half years, in Talent Acquisition roles for two high-growth tech scale-ups. These years were so monumental for me and they gave me skills and opportunities that I couldn't have gained elsewhere. 

I made the decision to leave Paris and move back to Northern Ireland in May 2025 and have since been working at Kukoon as a People Business Partner. This is my first HR-focused role, and I'm loving getting stuck into everything that it throws at me! 


What are the key challenges you face in your role?  

In my first six months at Kukoon, the key challenges I’ve been focused on have been recruitment, attracting talent and onboarding. As a growing company, finding the right people - those who are skilled, engaged, and aligned with our culture - has been a priority. It’s been about refining our recruitment processes, from interviews and assessments to creating a welcoming, structured onboarding experience that sets new hires up for success in those crucial first few weeks.

Looking ahead, the next challenge is ensuring our managers are equipped with the skills, resources and support to lead and help grow their teams in a way that keeps them motivated and thriving at Kukoon. It’s about creating an environment where people feel empowered, confident, and challenged. 
 

After a tough week, what’s your go-to for recharging and staying grounded? 

The introvert in me loves nothing more than a chill weekend after a busy week - reading whatever book is next on my never-ending list, going to a pilates class, and spending time with my partner, most likely on a long walk and eating good food.


What’s the funniest or most unusual thing that’s ever happened in an interview, and what did it teach you? 

Oh gosh, there's been a few! Most of my interesting interview experiences happened during COVID, when interviews were moved online and there were often some technical difficulties or unexpected guests. One that comes to mind: I was speaking to a candidate on a video call, and their cat was lurking in the background. With one swift jump up onto the desk, the cat sent the laptop flying and then got a good telling off. I can't remember if the candidate ended up getting the job or not, but it definitely gave us a good laugh! 


What’s the most important piece of advice you’d give to someone aspiring to your role, especially in today’s fast-changing world? 

I'm going to lean into the fact that AI is changing everything, and it’s crucial that we, in HR but in any role, learn what it can do and how to use it to work smarter and faster. But AI has its limits: it can’t replicate empathy, creative insight, human connection, purposeful vision, or understanding people on a deeper level. My advice is to lean into those uniquely human skills, build on them, and make them your USP - because that’s where the real impact and value comes from.
 

Imagine HR is a reality TV show—what would the title of your episode be?  

Policies, Plot Twists & People Who Didn’t Read the Email 
Disclaimer The information in this article is provided as part of Legal Island's Employment Law Hub. We regret we are not able to respond to requests for specific legal or HR queries and recommend that professional advice is obtained before relying on information supplied anywhere within this article. This article is correct at 12/02/2026