Your time is limited. You have two performers on your team that you need to talk to, one is performing poorly while the other is a Star Performer (see last month’s Skill-Will article). Which person do you focus on first?
When we ask this question at performance management and coaching workshops, the majority say that they would focus on the poor performer in the first instance. Is that always the most effective use of your time?
Coaching in the Moment | |
The Challenge Poor performers often take up a huge amount of our time, while we leave our high performers to ‘get on with it’. | The Solution For greater results, focus on high-achievers first and then address poor performers. |
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