The complainant was employed in an administrative role working one full day and three half days per week.  After working on a project for some time in 2010, in between her normal duties, she developed injuries to her arms in that “she lost proper movement in her right arm ….Then she had pain in her left arm”.  For various reasons the project was abandoned.  The complainant asserts that she was still expected to close heavy shutters and in March 2011 she submitted a medical cert stating “She is restricted in doing physical work” and she informed her employer that she would have to temporarily stop closing the shutters.  Some weeks later the complainant was