When the only solution seems to be My Way or the Hi-Way

Maria sighed.

As Head of English at a third level college, one of her big headaches at the end of the year is dealing with students who are unwilling to accept their exam results.

What’s she finds hardest to deal with is the persistent arguing back and forth. ‘Why can’t they just accept reality…and get on with it rather than fighting back’. The interactions are unpleasant, take up lots of time and seem to just go around in circles.

No one likes to be the bearer of bad news. None of us like forcing people to do something or accept something against their will. Yet, we can’t always