How to: Be Assertive At Work
Published on: 22/01/2020
Issues Covered:
Article Authors The main content of this article was provided by the following authors.
Dr. Gerry McMahon MD, Productive Personnel Ltd
Dr. Gerry McMahon MD, Productive Personnel Ltd
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Gerry McMahon is an acknowledged national expert in People Management.  He has over 35 years’ experience - as a workplace investigator (on bullying/harassment/ disciplinary/dismissal/grievance issues), trainer, negotiator, facilitator, mediator, arbitrator and team builder - across a wide range of employment sectors. He is the M.D. of the H.R. training and advisory company Productive Personnel Ltd. 

Gerry has also had an extensive range of books and articles published and been a columnist with the Industrial Relations News, Irish Times, Sunday Business Post, and Irish Independent and expert commentator on H.R./Employee Relations for R.T.E. and TV3/Virgin. He has also served on numerous Legal Island and C.I.P.D. judging panels and is a Council member of the Irish Association for Industrial Relations.

Contact: Tel. 087-2471415; E-Mail: ppl1gerry@gmail.com

Assertiveness is essential to success and wellness at work. Too often, being overly passive or aggressive is the key ingredient in failure. This failure can manifest itself in losing an important contract, an invaluable idea, a key player or even ending up at a hearing before a third party. Hence, the case for assertive behaviour at work is overwhelming. But what exactly is it?

What Is Assertive Behaviour? ⚓︎

Assertive behaviour entails: (i) being able to state your needs and feelings in an honest way; (ii) being clear and direct in what you are saying and (iii) standing up for your rights without violating the rights of others. And the good news is that we can all be assertive, as

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Disclaimer The information in this article is provided as part of Legal Island's Employment Law Hub. We regret we are not able to respond to requests for specific legal or HR queries and recommend that professional advice is obtained before relying on information supplied anywhere within this article. This article is correct at 22/01/2020
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