Gerry McMahon is an acknowledged national expert in People Management. He has over 35 years’ experience - as a workplace investigator (on bullying/harassment/ disciplinary/dismissal/grievance issues), trainer, negotiator, facilitator, mediator, arbitrator and team builder - across a wide range of employment sectors. He is the M.D. of the H.R. training and advisory company Productive Personnel Ltd.
Gerry has also had an extensive range of books and articles published and been a columnist with the Industrial Relations News, Irish Times, Sunday Business Post, and Irish Independent and expert commentator on H.R./Employee Relations for R.T.E. and TV3/Virgin. He has also served on numerous Legal Island and C.I.P.D. judging panels and is a Council member of the Irish Association for Industrial Relations.
Contact: Tel. 087-2471415; E-Mail: ppl1gerry@gmail.com
Employee grievances are part and parcel of the world of work. They surface from a wide variety of sources, including workplace conditions, interpersonal conflicts, perceived unfair treatment, and organisational policies and practices. Properly addressing these grievances is central to the maintenance of good employee relations, morale, job satisfaction, staff retention and an enterprise’s overall success.
This is particularly pertinent at a time when the reputable Gallup international survey tells us that only 10 per cent of employees in Ireland are ‘engaged’, whilst over 40 per cent experienced stress at work ‘a lot of the day yesterday’, 20% experienced anger at work ‘a lot of the day yesterday’ and one in three are ‘watching for or
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