Gerry McMahon is an acknowledged national expert in People Management. He has over 35 years’ experience - as a workplace investigator (on bullying/harassment/ disciplinary/dismissal/grievance issues), trainer, negotiator, facilitator, mediator, arbitrator and team builder - across a wide range of employment sectors. He is the M.D. of the H.R. training and advisory company Productive Personnel Ltd.
Gerry has also had an extensive range of books and articles published and been a columnist with the Industrial Relations News, Irish Times, Sunday Business Post, and Irish Independent and expert commentator on H.R./Employee Relations for R.T.E. and TV3/Virgin. He has also served on numerous Legal Island and C.I.P.D. judging panels and is a Council member of the Irish Association for Industrial Relations.
Contact: Tel. 087-2471415; E-Mail: ppl1gerry@gmail.com
Most of us are experienced at communication through talking. We do it daily. But when faced with a formal situation - whether it be addressing the Labour Court, the Workplace Relations Commission (W.R.C.), top management, a team briefing or prospective clients, an in-house training course or a staff retirement party - many of us freeze up, fumble with our notes and visual aids and ‘pass the buck’ to a colleague! In the process, we are losing another valuable opportunity to sell ourselves and our message.
Whether it be in human resource management activities or elsewhere, the real issue here is that – as businessman Henry Ford explained: ‘The greatest secret of success is how results gravitate toward the person who
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