How to... Reinvent and Redesign Your Performance Management System
Published on: 15/10/2019
Issues Covered:
Article Authors The main content of this article was provided by the following authors.
Dr. Gerry McMahon MD, Productive Personnel Ltd
Dr. Gerry McMahon MD, Productive Personnel Ltd
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Gerry McMahon is an acknowledged national expert in People Management.  He has over 35 years’ experience - as a workplace investigator (on bullying/harassment/ disciplinary/dismissal/grievance issues), trainer, negotiator, facilitator, mediator, arbitrator and team builder - across a wide range of employment sectors. He is the M.D. of the H.R. training and advisory company Productive Personnel Ltd. 

Gerry has also had an extensive range of books and articles published and been a columnist with the Industrial Relations News, Irish Times, Sunday Business Post, and Irish Independent and expert commentator on H.R./Employee Relations for R.T.E. and TV3/Virgin. He has also served on numerous Legal Island and C.I.P.D. judging panels and is a Council member of the Irish Association for Industrial Relations.

Contact: Tel. 087-2471415; E-Mail: ppl1gerry@gmail.com

Performance management and appraisal systems have been the subject of criticism for many years. For example, as far back as 1957 the motivation guru Douglas McGregor called into question the value of such assessments, whilst by the 1980s the ‘total quality’ champion W.E. Deming was describing appraisals as the ‘third deadly disease’ of management. At the same time, surveys of personnel professionals in both the U.S. and Britain had found that less than 20 per cent were satisfied with the effectiveness of such systems. Subsequent independent assessments have concluded that ‘rarely in the history of business can such a system have promised so much and delivered so little’!

Indeed, the suspect status of the practice was evident in one recent

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Disclaimer The information in this article is provided as part of Legal Island's Employment Law Hub. We regret we are not able to respond to requests for specific legal or HR queries and recommend that professional advice is obtained before relying on information supplied anywhere within this article. This article is correct at 15/10/2019
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