Tuesday, 10 March 2026
10:00 - 10:45
(
45 mins )
webinar
Research by Matrix Recruitment shows 88% of workers say bullying and harassment remain a serious problem in Irish workplaces. For HR professionals, handling these allegations can be one of the most challenging parts of the role — especially when emotions are high and every next step is being closely watched.
When complaints are mishandled, issues can quickly escalate, affecting morale, workplace culture, and potentially leading to a WRC claim or tribunal.
Expert speaker: Caroline Reidy
Join Caroline Reidy, Head of HR Solutions at NFP and Aon company (Ireland). With experience as both an independent HR consultant and a WRC adjudicator, Caroline will share an insider perspective — including real case law examples involving:
You’ll see what employers did well, and what went wrong.
This free webinar will be hosted by Julie from Legal Island, who will moderate a live Q&A so you can ask your questions and get practical guidance.
You’ll leave with a clearer understanding of what good handling looks like — and reassurance that while you don’t need to be perfect, you do need to show you have acted fairly, consistently, and thoughtfully.
Caroline Reidy is Head of HR Solutions at NFP and a HR and Employment Law Specialist. Caroline sold her company, The HR Suite, in 2025 to NFP, an AON Company, and as of 17th November 2025 The HR Suite officially rebranded to NFP.
Caroline is a former member of the Low Pay Commission and is also an adjudicator in the Workplace Relations Commission. Caroline is also an independent expert observer appointed by the European Parliament to the Board of Eurofound. Caroline is also on the Board of the Design and Craft Council Ireland and is a Governor on the Board of Munster Technology University.
She has also completed a Master's in Human Resources at the University of Limerick, and she is CIPD accredited as well as being a trained mediator. Caroline completed her diploma in Company direction from the IOD with a Distinction and completed her assessment to become a Chartered Director of the IOD. Caroline had worked across various areas of HR for over 25 years in Kerry Group and in the retail and hospitality sector, where she was the Operations and HR Director of the Garvey Group prior to setting up The HR Suite in 2009.
She has also written 2 books, has done a TEDx and is a regular conference speaker and contributor to national media and is recognised as a thought leader in the area of HR and employment law. Caroline also mentored female entrepreneurs on the Acorns Programme. Originally from Ballyheigue, Co. Kerry, now living in Dublin, is very proud of her Kerry roots.
