Deirdre Morrison specialises in applied and organisational neuroscience. Clients using her HARI Insights® model of Human-AI Relational Intelligence include Fortune 100s and she is a sought after workshop facilitator and speaker.
In addition to her commercial work, Deirdre is Chief Strategy and Innovation officer for the Institute of Applied and Organisational Neuroscience, where she holds the M.npn Master Practitioner designation.
Website: https://dynacorum.com
The Learning Paradox
Remember when learning something new created a satisfying sort of certainty? You'd master a skill and know it would serve you well into the future. The investment of your time and energy paid off.
That's changed in the age of AI. Ironically, just when we need most change readiness in our teams, we’re actually creating change fatigue instead.
For professionals rolling out new systems, compliance requirements, and workplace policies, you've likely noticed something: people who used to engage consistently, or even enthusiastically, now seem disengaged. Where we once saw change readiness, we now see change fatigue, and it has a neurological basis.
Change readiness describes a state where the brain is optimised for neuroplasticity - our lifelong ability to learn, change and adapt. Neuroplasticity is metabolically expensive, so when learning does not bring advantages or rewards, our brains tend to avoid it.
Constant Change and The Brain
Our brains are prediction machines that use past experience to decide whether something is worth our effort. This matters because learning takes energy, and our brains actively try to conserve energy as part of our evolutionary survival mechanisms.
When your brain recognises a pattern like "I invested effort in learning that system, and it was replaced six months later," it starts predicting that future learning efforts won't pay off either. This isn't laziness or poor attitude. It's your neural system doing something sensible: protecting you from an exhausting cycle with diminishing returns. The Compounding Effect
New regulations, system updates, restructures, what AI means for our careers and security—all of this creates uncertainty. Your brain works overtime trying to figure things out, burning energy at a rate your system would rather avoid. This cognitive load creates stress responses, and chronic stress actively inhibits neuroplasticity—the very capacity you need to adapt.
When stress becomes sustained, it reduces your brain's ability to learn and change, while simultaneously demanding more learning and change from you. This creates a vicious cycle: change upon change at an ever-increasing rate has your brain looking for ways to protect itself. One way that it can do that is to find ways to reduce learning and change exposure, thereby reducing energy spent on seemingly pointless activity. That makes good neurological sense.
What We Can Do Differently
There are several things we can do to optimise change readiness and mitigate against change fatigue.
The single most helpful thing that you can do for your team is ensure that you, and they, are aware of brain function - how to optimise for neuroplasticity when it matters, recognise change fatigue as it happens.
Acknowledge the pattern. Validate that change fatigue is real and legitimate. Simply naming it helps people understand their own responses aren't personal failings. Develop ways to have constructive conversations about this.
Focus on building transferable capabilities, not tool-specific training. Instead of training people on "the new system," develop skills like adaptability, metacognition, critical thinking, and learning agility that work across contexts.
Embrace "good enough" learning. Not everything requires mastery. Sometimes functional competence is sufficient, especially when things might change again soon.
Create stability anchors. Identify what won't change and make that explicit. Your brain needs some predictability to function well.
Assess change readiness, not just change management. Before rolling out another initiative, honestly evaluate whether your organisation has the neurological capacity for it right now.
Practical Steps to Try
Run a simple Change Readiness Pulse Check. Before your next change initiative, ask your team three questions:
1. "What's one thing that recently changed that you felt prepared for?"
This identifies what's working, and helps the brain recognise positive patterns
2. "What's one change that felt exhausting or pointless?"
Helps to surface fatigue signals without blame.
3. "If you could keep one thing stable for the next three months, what would it be?"
This reveals what can provide stability anchors
These questions externalise concerns, validate experience, and give you actionable intelligence about your team's neurological capacity. When people see their honest feedback shaping decisions, like postponing a non-urgent system rollout, their brains learn that participation is worthwhile, which rebuilds change readiness over time
The Bottom Line
Change fatigue isn't a character flaw - it's a legitimate neurological response to sustained uncertainty. When organisations understand this, they can design learning and change initiatives that work with the brain's prediction systems rather than against them.
The question isn't whether your people can handle change. It's whether the pace and nature of change allows their brains to function optimally. Sometimes the most strategic thing you can do is slow down, consolidate, and let people's nervous systems recalibrate.
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