Background: 
The worker alleged that the employer mishandled a bullying complaint against him, leading to significant procedural breaches. Formal allegations were made in 2018, but the investigation experienced continuous delays without the worker's consent, violating the employer's policies. The worker argued that the employer failed to conduct a fair, thorough, and timely investigation, resulting in prolonged distress. The employer did not provide essential information, misplaced investigation results, and ignored mandated review periods. The investigation, lasting 4.5 years, ended only because the complainant, Ms. X, left the organisation. The employer acknowledged procedural delays in handling the bullying complaint but argued these were partly due to the worker's legal actions. They noted the worker was never suspended, hence suffered no financial