Background:
The Complainant appealed an Adjudication Officer’s decision under the Terms of Employment (Information) Acts 1994–2014. The Adjudication Officer had ruled that the complaint against his former employer, the Respondent, was not well-founded
The Complainant argued that he was not provided with a written statement of the terms and conditions of his employment at the start of his employment. He claimed he only received an employee handbook, in English and Latvian, at a later stage after specifically requesting it. He contended he was unaware of the Respondent’s grievance and complaints procedures from the outset of his employment, which he stated was a breach of the statutory requirements. The Respondent argued that all employees, including the Complainant were provided with a written statement of their terms and conditions and a company handbook at the start of their employment. Although the Respondent could not locate the Complainant's contract of employment, they retained a document titled "acceptance of conditions of employment," signed by the Complainant, which confirmed receipt of a written statement two days after he commenced employment.
Finding:
The Labour Court found that the Respondent breached the Terms of Employment (Information) Acts 1994–2014 by failing to retain a copy of the Complainant’s written statement of employment terms as required under s.3(5) of the Act. While the Respondent presented a signed “acceptance of conditions of employment” document, it could not verify full compliance with the Act. The Labour Court determined that the Complainant was not properly provided with a written statement of terms as mandated. The complaint was deemed well-founded, and they awarded the Complainant €1,085.94 in compensation, overturning the Adjudication Officer’s decision.
Practical Guidance for Employers:
Employers should:
- Issue Written Statements Promptly: Employers must provide employees with a written statement of their terms and conditions of employment at the start of their employment, as required by the Terms of Employment (Information) Acts 1994–2014. This document should include all statutory terms, grievance procedures, and other relevant details. Delay or failure to issue this statement can result in legal breaches, exposing employers to potential claims and compensation awards.
- Retain Written Statements: It is crucial to retain signed copies of employees’ written statements for the duration of their employment and for at least one year following termination, as stipulated by s.3(5) of the Act. Maintaining accurate records not only demonstrates compliance but also provides essential evidence in disputes, reducing the risk of liability in cases of alleged breaches.
- Verify Employee Receipt: Employers should ensure that employees acknowledge receipt of their written terms and conditions in writing. Signed confirmations help demonstrate compliance with legal obligations. Additionally, when translated documents are provided, employers should confirm that employees fully understand the content to avoid claims of insufficient communication or lack of awareness of grievance procedures.
- Audit and Update Processes: Regularly review and update employment practices to ensure compliance with statutory obligations. This includes auditing procedures for issuing contracts, maintaining proper documentation, and ensuring grievance procedures are clear and accessible. Proactively addressing gaps in compliance can prevent breaches, reduce risk of disputes, and safeguard against financial penalties.
The full case can be found here:
https://www.workplacerelations.ie/wrc/en/cases/2024/december/ted2427.html
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