The facts of this case surrounded an employee who came to work with one of the employer’s retail units, the employee was being trained for the position of manager at a salary of €34, 000. In the course of training, the employer indicated that the employee was not suitable for the managerial role but as a result of his interest and dedication they offered him a position of a sales assistant at a salary of €25, 000. 

The employer had high expectations of its employees and tested these standards in practice through “mystery shoppers”; part of which was to ensure that the employee pushed products. There was a bonus given to employees who achieved a 95% score. 

On the