Caroline Reidy is Head of HR Solutions at NFP and a HR and Employment Law Specialist. Caroline sold her company, The HR Suite, in 2025 to NFP, an AON Company, and as of 17th November 2025 The HR Suite officially rebranded to NFP.
Caroline is a former member of the Low Pay Commission and is also an adjudicator in the Workplace Relations Commission. Caroline is also an independent expert observer appointed by the European Parliament to the Board of Eurofound. Caroline is also on the Board of the Design and Craft Council Ireland and is a Governor on the Board of Munster Technology University.
She has also completed a Master's in Human Resources at the University of Limerick, and she is CIPD accredited as well as being a trained mediator. Caroline completed her diploma in Company direction from the IOD with a Distinction and completed her assessment to become a Chartered Director of the IOD. Caroline had worked across various areas of HR for over 25 years in Kerry Group and in the retail and hospitality sector, where she was the Operations and HR Director of the Garvey Group prior to setting up The HR Suite in 2009.
She has also written 2 books, has done a TEDx and is a regular conference speaker and contributor to national media and is recognised as a thought leader in the area of HR and employment law. Caroline also mentored female entrepreneurs on the Acorns Programme. Originally from Ballyheigue, Co. Kerry, now living in Dublin, is very proud of her Kerry roots.
The start of a new year is the perfect time to conduct appraisals with your staff. The appraisals process benefits both staff, management and the business as it allows for clear communication in a two-way process where both parties have equal opportunity to discuss the role, work performance, objectives and future goals. In her latest article, Caroline of the HR Suite provides useful guidelines on carrying out performance appraisals.
Performance Appraisals ⚓︎
In advance of the meeting, the appraiser should inform their employees that they will be conducting a review with them approximately one week in advance. The appraiser should provide the employee with the correct template paperwork and ask them to prepare a review of their own performance.
Once
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