Caroline Reidy is Head of HR Solutions at NFP and a HR and Employment Law Specialist. Caroline sold her company, The HR Suite, in 2025 to NFP, an AON Company, and as of 17th November 2025 The HR Suite officially rebranded to NFP.
Caroline is a former member of the Low Pay Commission and is also an adjudicator in the Workplace Relations Commission. Caroline is also an independent expert observer appointed by the European Parliament to the Board of Eurofound. Caroline is also on the Board of the Design and Craft Council Ireland and is a Governor on the Board of Munster Technology University.
She has also completed a Master's in Human Resources at the University of Limerick, and she is CIPD accredited as well as being a trained mediator. Caroline completed her diploma in Company direction from the IOD with a Distinction and completed her assessment to become a Chartered Director of the IOD. Caroline had worked across various areas of HR for over 25 years in Kerry Group and in the retail and hospitality sector, where she was the Operations and HR Director of the Garvey Group prior to setting up The HR Suite in 2009.
She has also written 2 books, has done a TEDx and is a regular conference speaker and contributor to national media and is recognised as a thought leader in the area of HR and employment law. Caroline also mentored female entrepreneurs on the Acorns Programme. Originally from Ballyheigue, Co. Kerry, now living in Dublin, is very proud of her Kerry roots.
Employee Retention can be described as an Organisation's effort to manage staff turnover and retain their Team Members. Organisations need to review their Employee Retention strategy in order to mitigate the risk of losing their most valuable asset – their people! High turnover of employees can have significantly negative impacts on an Organisation. Customers and clients will get to know your Team Members and will in time grow familiar with particular members of your team. An inconsistency may have a negative impact on how your customers and clients engage with your Organisation.
What is an Employee Retention strategy and what should it include?
Employee Retention refers to your Organisation's ability to prevent voluntary and involuntary employee turnover; an Employee Retention
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