The Complainant worked for the Respondent, an English language college, in several different roles, from the 3rd of October 2016 until she resigned on the 21st of July 2021.   The Complainant submitted ten complaints to the WRC.

The Complainant was working part-time in student support, alongside working in the marketing department.  The contract provided that the Complainant’s rate of commission was 10% of sales. However, on the 21st of November 2018, when the Complainant requested payment of commission in respect of her 2016 sales, the Finance Director and the CEO said that her contract was incorrect and  her rate of commission was not 10% of sales. The Finance Director alleged it was not his signature on the Complainant’s contract