Remote Investigations and Disciplinary Matters - Your Questions Answered
Published on: 07/01/2021
Article Authors The main content of this article was provided by the following authors.
Caroline Reidy Head of HR Solutions, NFP
Caroline Reidy Head of HR Solutions, NFP
Caroline Reidy new pic

Caroline Reidy is Head of HR Solutions at NFP and a HR and Employment Law Specialist. Caroline sold her company, The HR Suite, in 2025 to NFP, an AON Company, and as of 17th November 2025 The HR Suite officially rebranded to NFP.

Caroline is a former member of the Low Pay Commission and is also an adjudicator in the Workplace Relations Commission. Caroline is also an independent expert observer appointed by the European Parliament to the Board of Eurofound. Caroline is also on the Board of the Design and Craft Council Ireland and is a Governor on the Board of Munster Technology University.   

She has also completed a Master's in Human Resources at the University of Limerick, and she is CIPD accredited as well as being a trained mediator.  Caroline completed her diploma in Company direction from the IOD with a Distinction and completed her assessment to become a Chartered Director of the IOD.  Caroline had worked across various areas of HR for over 25 years in Kerry Group and in the retail and hospitality sector, where she was the Operations and HR Director of the Garvey Group prior to setting up The HR Suite in 2009.

She has also written 2 books, has done a TEDx and is a regular conference speaker and contributor to national media and is recognised as a thought leader in the area of HR and employment law.  Caroline also mentored female entrepreneurs on the Acorns Programme.  Originally from Ballyheigue, Co. Kerry, now living in Dublin, is very proud of her Kerry roots.

Following her excellent session at the Annual Review of Employment Law 2020 conference in November, Caroline Reidy provides tips and guidance for handling remote investigations and disciplinary matters and deals with your questions.

In this webinar Caroline discusses:

  • Requirements for Investigations
  • Recording Remote Hearings
  • Covid-related Issues and Remote Hearings
  • Technology Issues and Remote Hearings
  • Terms of Reference For Investigations
  • Maintaining Confidentiality During Remote Hearings
  • Preparing for the Unexpected in Remote Hearings
  • Discipline and Performance Improvement Plans
  • Using External Investigators – Considerations
  • Employee Does Not Engage in Process
  • Should a Disciplinary Hearing Be Postponed Due To Sickness Absence?
  • Notes from Remote Hearings
  • Conflicting Medical Advice with Regard to Attendance at a Disciplinary Hearing
  • Handling Remote Disciplinary Hearings

The Recording

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Disclaimer The information in this article is provided as part of Legal Island's Employment Law Hub. We regret we are not able to respond to requests for specific legal or HR queries and recommend that professional advice is obtained before relying on information supplied anywhere within this article. This article is correct at 07/01/2021
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