Background:
The Complainant commenced employment with the Respondent on 19th October 2021. The issue in contention was alleged bullying and harassment of the Complainant by a Department Store manager. The Complainant alleged the processing of the grievance was not handled in a reasonable timeframe.
The Complainant submitted he was subjected to an assault from a manager in the Respondent’s Department Store on 5th November 2021. He had followed the correct internal procedures to have the matter resolved. The Complainant felt as though his case was not taken seriously and was subjected to a “pass the parcel” routine.
Following the initial complaint, the Complainant had been moved to another department. The Respondent seemed to have believed this had resolved the
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