Recovery of an overpayment was permissible, but the employer failed to properly consider hardship.

The Complainant challenged how her former employer, a charity, recovered approximately €8,450 mistakenly paid during periods of leave. She maintained that administrative errors and delayed processing had caused the overpayment and that management failed to follow its recovery policy. Through her union, she argued that the policy contemplated repayments over twelve months, with extensions where substantial hardship arose. She said she had warned management that the proposed monthly deduction of approximately €704 was unaffordable. Nevertheless, after she resigned, the employer withheld her entire final monthly salary of approximately €6,094. She alleged that she received inadequate notice, an insufficient explanation of the errors and no