Former colleagues of mine used to laugh at me when I described Human Resources as ‘relentless’. There is no natural ebb and flow in what is asked of HR professionals – challenges, unforeseen employee relations matters and crisis management arise on an ad hoc basis, demanding attention and expertise, whilst the ‘day to day’ processes and procedures of recruitment, retention, engagement, performance management, health and well-being and HR transactional matters continue on a daily basis. Add to that the Covid pandemic and its resultant impact on work, work places and the workforce, then we are in the middle of a perfect storm. Now that the vaccination programme is being rolled out and there’s increasing talk of the phased lifting
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