Failure to investigate grievances justified employee’s constructive dismissal.

The Complainant maintained that she had been constructively dismissed when she resigned in April 2025. She had joined the Respondent in August 2020 and received several promotions. She alleged that her manager disclosed confidential medical information, pressured her to return after surgery and made offensive comments about her appearance. She also claimed that inadequate training, understaffing and insufficient managerial support left her overwhelmed in increasingly demanding roles. She said informal complaints had failed to resolve matters and that she repeatedly requested a formal investigation. Despite providing written concerns and attending a meeting with HR, she maintained that management continued to favour informal discussions. She alleged that personal friendships compromised management’s